This Privacy Policy explains how SiliconGrove Appliance Repair (referred to as we, us, or our) collects, uses, shares, and protects your information when you visit our website or contact us via phone or service request form. By using our website or communicating with us, you agree to the terms outlined in this policy.

Information Collection

We collect personal information that you voluntarily provide when you contact us via phone or by submitting a service request form on our website. This information may include your name, phone number, email address, and any other details you choose to provide.

Additionally, we collect non-personal browsing data through the use of cookies or web beacons. This data includes your IP address, browser type, and pages visited, and it helps us improve user experience on our website.

Use of Information

The information collected is used primarily for service-related purposes, including scheduling repairs, responding to inquiries, and providing customer support. We may contact you via phone, email, or text message in connection with these services.

Sharing Information

We may share your information with our trusted partners for operational and service needs. These partners are obligated to protect your information and use it only for the purposes for which it was disclosed.

Dispute Resolution and Limitation of Liability

By using our website or service, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. Any claims against SiliconGrove Appliance Repair are limited to a maximum compensation of $100. In the event of a dispute, you agree to bear your own legal fees and expenses.

Your Choices and Opt-out

You have the right to opt-out of receiving communications from us. If you wish to opt-out, please contact us at (408) 300-7371. Please note that even if you opt-out, we may still contact you for administrative purposes related to your interactions with us.

Security

We take reasonable measures to protect the information you provide to us from unauthorized access and use. However, no security system is foolproof, and we cannot guarantee the absolute security of your information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated policy will be effective as of the date of posting.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by calling (408) 300-7371.